Refund Policy

Last updated: 27-01-2026

Thank you for choosing Dvikk Ads. This Refund Policy explains our policies regarding payments, refunds, and service usage. By purchasing or using our services, you agree to the terms mentioned below.

1. No Trial Period

Dvikk Ads does not offer any free trial or demo period for its services. Users are advised to fully understand the service features, pricing, and suitability before making a purchase.

2. Advance Payments

• All payments for Dvikk Ads services are required in advance

• Services are activated only after successful payment confirmation

• Pricing and plans may vary based on usage, features, or third-party platform charges

3. No Refund Policy

All payments made to Dvikk Ads are non-refundable.

Once a service is purchased, activated, or credits are allocated:

• No refunds will be issued for any reason

• No cancellations or reversals are permitted

• Unused credits, balance, or services are non-transferable

This applies to all services, including but not limited to:

• WhatsApp Messaging & Automation

• RCS Messaging

• SMS, IVR & Virtual Number Services

• Chatbots & Campaign Services

• Subscription-based or usage-based plans

4. Service Misuse & Policy Violations

No refunds will be provided if:

• The account is suspended or terminated due to policy violations

• Messages are blocked by WhatsApp, telecom operators, or regulators

• Services are restricted due to non-compliance with opt-in, spam, or content policies

5. Third-Party Dependencies

Dvikk Ads relies on third-party platforms (such as WhatsApp, telecom operators, and messaging service providers). We are not responsible for:

• Policy changes by third-party providers

• Message delivery failures

• Service interruptions beyond our control

Payments remain non-refundable in such cases.

6. Exceptional Cases

Refunds will not be provided for:

• Change of mind after purchase

• Lack of usage or partial usage of services

• Business loss, technical misunderstanding, or expectation mismatch

7. Price & Service Changes

Dvikk Ads reserves the right to modify service pricing, features, or structure at any time without prior notice. Such changes do not qualify for refunds.

8. Agreement to Refund Policy

By purchasing or using Dvikk Ads services, you acknowledge that you have read, understood, and agreed to this Refund Policy in full.

9. Contact Us

If you have any questions regarding this Refund Policy, please contact us through the details provided on our Contact Us page before making a purchase.